Daytime Ticket Services Staff- (PT Year-Round)

Daytime Ticket Services Staff- (PT Year-Round)

Job Description

The show must go on!!! Starlight is gearing up for new shows and events and we are looking for energetic and hard-working "Stars" to join our Ticket Services Department as daytime Sales & Customer Service Representatives in our main ticket office. These positions will be part-time, variable hour positions working year-round.

 

General Description

The Daytime Ticket Services staff provides exceptional customer service while performing ticket transactions. Seasonally, representatives may participate in outbound sales efforts. As data management is an essential function of this position, organizational skills and attention to detail are highly valued.

 

Essential Functions

Starlight takes pride in surpassing expectations for customer service. Consequently, the foremost responsibility for all Ticket Services staff is to make our guests feel welcome and appreciated. This position offers frequent opportunities to interact with guests in person, on the phone or by email. Applicants should possess skills in communicating through all three channels.

A typical schedule consists of 2 to 3 eight hour shifts per week, between 9 am and 6 pm, Monday through Saturday. Occasional evening and weekend hours may be available based on seasonal need. Employees may receive complimentary tickets to events which they are not scheduled to work.

 

Qualifications

  • Applicants should have a love for the performing arts and the events we are promoting.
  • Must be able to remain calm and organized in a fast-paced environment.
  • Prior ticketing experience is helpful, especially knowledge of the Tessitura database.
  • Applicants must be at least 18 years of age.

 

If you are interested in being considered for this position, submit your application online. You can also download and submit your application to starlightjobs@kcstarlight.com or drop off at Starlight’s West Ticket Office, next to Gate 3, Mon-Fri, 9 a.m. to 5 p.m.

 


Starlight Theatre Association is an Equal Employment Opportunity organization. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status and other statuses protected by law.

We maintain an alcohol and drug-free workplace. Candidates must submit to and pass pre-employment drug testing for employment consideration.

Candidates must have received or be willing to receive the COVID-19 vaccine by October 15, 2021 to be considered for employment. Starlight will provide reasonable accommodations to qualified individuals regarding medical or religious exemptions in accordance with the Americans with Disabilities Act and applicable state and local law.

Starlight Theatre Association of Kansas City, Inc. is a 501(c) (3) not-for-profit organization.

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