Facilities Manager

General description

The Facilities Manager is responsible for managing all physical operations, safety systems and grounds of the venue.  All Associates will embrace our framework for success as defined in Starlight’s Guest Interaction Guidelines.

Essential Functions

  • In cooperation with the Vice President of Operations, conduct short and long-term annual assessments of capital replacement and/or maintenance needs to determine and document future years’ maintenance operations budget.
  • Determine and execute maintenance and/or renovation projects to be completed by Starlight Theatre personnel, independent contractors or both to ensure timeliness of services and cost effectiveness.
  • Utilize budgeted funds to efficiently accomplish preventative, routine and unscheduled maintenance.
  • Ensure that the Facilities team is maintaining the clean, safe, reliable and efficient operation of buildings, structures, systems, equipment and all events within the 16+ acre venue.
  • Conducts all regular facility inspections to maintain a safe working environment and compliance with building code, fire code, ADA, EPA standards, etc.
  • Coordinate building inspections and maintain compliance to State, County or City Ordinances, Codes and Laws.
  • Troubleshoot all equipment problems and failures, calling on external partners when necessary to resolve any issues. 
  • Identify, perform and/or supervise preventative maintenance to avoid critical downtime.
  • Coordinates all waste and recycling collection, separation and removal.
  • Manages overall snow removal within the boundaries of the venue.
  • Ability to work independently in addressing repairs and maintenance tasks, as well as being proactive in reporting and/or addressing any deficiencies.
    • Comply with all policies for the safe storage, usage and disposal of hazardous materials.
    • Participate in ongoing technical, safety, and operational process training and development programs.
    • Document work performance and materials procurement as required or requested.
    • Comply with all safety procedures, maintaining good housekeeping and safety of all work areas; recognize danger and safety hazards and propose methods to eliminate them.
  • Maintains knowledge of the contents of the facility’s MSDS binder and all related requirements therein.
  • Maintains accurate service records and inventory of all company assets of the Operations department utilizing a CMMS (?) program.
  • Serve as first point-of-contact for venue emergencies such as fire alarm, security alarms etc.
  • Serve as a technical resource and expert to other facilities staff in the areas of computerized facility management, HVAC, plumbing, electrical, air quality, etc.
  • Ensure the cleanliness, order, organization on the venue at all times.
  • Supervise and manage all grounds keeping and horticulture efforts for the venue.
  • Interview and hire new employees as needed.


Supervisory Responsibilities

  •  Manage four (4) full-time staff including Facilities and Horticulture, and up to ten (10) part-time staff.
  • Supervise contractors including HVAC technicians, fire alarm specialists, and elevator technicians and cleaning contractors.
  • Manage interviewing, hiring and training employees, appraising performance, rewarding and disciplining employees in conjunction with Human Resources and Vice President of Operations.

Knowledge, Skills & Abilities

  • Knowledge of management principles and best practices.
  • General knowledge of various employment laws and practices and employee relations.
  • Strong interpersonal and communication skills.
  • Excellent computer skills with knowledge of Microsoft Office.
  • Extremely organized and focused with the ability to manage multiple concurrent projects with competing priorities.
  • Ability to thrive in areas of ambiguity and complex situations.
  • Ability to maintain recordkeeping systems and procedures.
  • Ability to gather data and compile information for reports.
  • Ability to examine situations and devise rapid alternate solutions.
  • Ability to follow written and oral instructions.
  • Genuine interest in providing first-rate service to diverse populations and partners.
  • Ability to establish and maintain effective working relationships with coworkers, guests and Starlight business partners.
  • Must have excellent working knowledge of the operation of equipment such as forklifts, pallet jacks, tools, fire hydrants, power washer’s commercial trucks and floor scrubbers.
  • Understanding of and ability to communicate the benefits of preventable maintenance.
  • Proficient and well-educated in crowd management and life safety including Trained Crowd Manager program.
  • Awareness of basic safety/risk management procedures.


  • An Associate’s Degree in commercial HVAC or applied science and certification on commercial HVAC is preferred.
  • Three years of building/facility management experience and two years of experience supervising multi-crafted work crews.
  • Completion of a Vo-tech program or higher in HVAC, plumbing, electrical or related craft or trade or engineering program.
  • Five years of progressively responsible experience in venue management.
  • Knowledge of theatrical rigging systems.
  • Universal EPA certification and/or knowledge of best practices for maintenance of refrigeration, kitchen and cooking equipment preferred. Type 1 or 2 Universal certification is required.
  • Knowledge of Health Dept. requirements for food safety with respect to storage, cold holding, and sanitary conditions.
  • Knowledge of life safety system maintenance including fire sprinkler inspections, fire alarm operation, fire extinguisher servicing, kitchen hood systems and Ansul systems.
  • Education may substitute for experience and experience may substitute for education.

Certificates, Licenses and Registrations

  • Must possess a valid driver’s license and acceptable driving record.
  • Must be able to obtain a Red Cross CPR/AED certification within 6 months of hire.

Physical Demands

  • Must be able to move and/or lift up to 50 pounds sometimes for one hour at a time.
  • May need to crawl, crouch, balance, stoop or kneel.
  • May need to be able to work on stairs, at heights of 85’+, in confined spaces, in water and in all weather conditions.
  • Willing to work a demanding schedule in excess of 40+ hours per week including evenings, weekends and holidays.

Work Environment

  • Must work indoors and outdoors in all weather conditions (-10 degrees to 110 degrees F) including rain, snow, ice and wind. 
  • Will be working on, around or near moving equipment, combustible, flammable, toxic or caustic substances, and in environments ranging from silent to extremely loud (<35 to >115dB).


If you are interested in being considered for this position, please submit your credentials through Indeed or contact starlightjobs@kcstarlight.com.

Starlight Theatre Association is an Equal Employment Opportunity organization and we maintain an alcohol and drug-free workplace. Candidates must submit to and pass pre-employment drug testing for employment consideration.


Starlight Theatre Association of Kansas City, Inc. is a 501(c) (3) not-for-profit organization.