Exchange a Ticket

We are no longer selling season tickets to the 2020 AdventHealth Broadway Series, however, you can build your own flexible ticket package with a Pick Pack. This limited time offer gives you the chance to build a 3 show ticket package that works in your schedule - and you still save money when compared to single ticket prices.  Click here to learn more about our Pick Packs.

We make it easy and convenient for you! Ticket exchanges must be made at least 24 hours before your scheduled performance. 


BY PHONE: Call 816.363.7827 or 800.776.1730 during regular business hours. Our Ticket Services representatives will be happy to personally assist you with your exchange. Please have your account number or customer ID on hand to exchange tickets over the phone.
ONLINE: Fill out our simple online form


Online Exchange Form


IN PERSON: Visit our Box Office during regular business hours, or on show nights prior to 7:30 pm or during intermision. 

NOTE: Balance on Account

Any balance remaining after an exchange will be held in your account and may be applied toward any purchase before December 14, 2019. Should you choose to renew into the 2020. Broadway season, the balance may also be applied to season ticket package. In the event you are unable to use your season tickets or gift them to family or friends, simply return them to Starlight prior to the scheduled performance as a charitable contribution. We will provide you with a receipt documenting the value of this tax-deductible contribution.