We want as many people as possible to experience the magic of a Starlight night. Therefore, we take care to ensure that the accessibility of Starlight Theatre, our events and services are available to all guests.
Starlight personnel are available to provide wheelchair assistance to a seat location prior to the show and back to the gate’s drop-off point after the show. However, because a limited number of staff are trained to navigate our venue with wheelchairs, you may experience a wait before we can assist. Your patience is appreciated. Unfortunately we are unable to assist guests to the concession stands or restrooms while in the venue.
Patrons who need special assistance may be dropped off at designated points near the following gates:
- Gate 4 – northwest corner, closest to Terrace 6
- Gate 6 – northeast corner, closest to Terrace 7
- Gate 7 – southeast corner, closest to Applause Club
Fall/Winter Indoor Series
- Those who need special assistance may be dropped off at a designated point near gate 8.
Accessible parking is available in the lot that Starlight shares with the zoo. The lot is located at the northeast corner of the theatre, closest to entry Gate 6. Guests displaying state-issued disabled license plates or placards will be parked in the Lot, as space allows. Guests who require accessible parking do not need to purchase a Paved parking pass, as a Grass pass will allow entry to the accessible area of the lot.
For the Indoor Series, ADA parking is available along the ticket office curb outside of Gate 8.
Mobility Assistance Shuttles
Curb-to-curb shuttles service is provided to make it easier for guests with mobility challenges to access our venue. Starlight operates multi-passenger shuttles that have designated shuttle stops in both Zebra and Cheetah paved parking lots. The shuttle provides needed transport to and from Gate 8, weather permitting. This complimentary service is not wheelchair accessible, but assists senior citizens and persons with mobility challenges. We reserve this service for transport of those groups.
Starlight offers ADA-accessible seating (wheelchair spaces and movable-arm seats) in most price levels. Please contact a Ticket Services representative at (816) 363-7827 for information and to purchase tickets. Accessible seating may also be purchased online.
Wheelchair-accessible restrooms are located on all levels of the Starlight venue. A companion restroom is available beyond the Encore Deck closest to Gate 6.
Deaf and Hard of Hearing Services
- Sunday night Broadway performances are interpreted for deaf and hard of hearing patrons. Two interpreters are positioned on stage, house right. Patrons can best view the interpreters from Orchestra 4, Box 6 and Plaza 6 seating sections.
- Assistive listening devices are free at every Broadway performance. To obtain a device, visit and leave your driver’s license or ID with a staff member. After the show, please return your device to receive your ID.
- Deaf and hard of hearing patrons may purchase Starlight tickets by calling the Kansas Relay Center at (800) 766-3777 or Relay Missouri at (800) 735-2966.
- Saturday night Broadway performances are described for blind and visually impaired patrons by Audio-Reader Network. Devices for the audio description service are free and available at the Audio-Reader table behind the Terrace 2 seating section.
Service dogs on a leash or in a harness are welcome inside the Starlight venue.
If you need assistance at any time while at Starlight, please:
- Contact a member of our team:
- Guest Assist staff - in royal blue polo shirts at all events
- Volunteer Ambassador – in light blue polo shirts
- Security - in black polo shirts
- Visit a Guest Information kiosk at two locations conveniently located throughout the venue
- Text us at (816) 278-7827 with your seat location and need/issue