FAQs

Guests are welcome to bring cell phones and/or small point-and-shoot cameras (no detachable lenses) into Starlight to take photos of friends, family and the Starlight venue before the show begins. When the curtain rises for a theatre performance however, photographing, videotaping or audio-recording any portion of the performance, stage setup, props or costumes without written consent of management is strictly prohibited. For concerts, artist restrictions vary but most allow small non-professional cameras in the seating area. GoPros, selfie sticks, iPads, laptop computers and other devices are not always allowed, so please plan accordingly and be flexible.

NOTE: Drones/unmanned aerial vehicles are never allowed.

Starlight provides a wide range of food and beverage choices for purchase inside the venue for both theatre and concert events. No outside items are allowed to be brought in, except one 24oz commercially sealed bottle of water per person. Empty (24oz or less) re-usable water bottles are allowed. Metal or glass bottles are not allowed. Guests needing to bring in specific items due to medical conditions will be accommodated within reason. This policy is subject to change based on tour restrictions.

NOTE: Restrictions vary by event. We may have to ask that all lids be removed and discarded when entering. Also, bottles that are frozen are not allowed at concerts.

In conformance with local requirements and facility safety precautions, the following items are not allowed to be brought onto Starlight premises:

• Firearms (including concealed permits)
• Knives
• Brass knuckles
• Tasers & mace/pepper spray
• Marijuana and all cannabis products
• Bag Policy: One bag no larger than 12” x 12” x 6.” All bags are subject to be searched.
• Animals (except service animals)
• Booster seats
• Car seats
• Coolers & ice chests
• Detachable camera lenses
• Drones/unmanned aerial vehicles
• Fireworks
• Food & beverages (except one 24 oz commercially sealed or empty bottle of water per person)
• Glass
• Illegal drugs or controlled substances
• Laptops
• Laser pointers
• Lawn chairs
• Professional video or audio recording devices
• Selfie sticks
• Skates and skateboards

Starlight management or event producer may also prohibit any other items deemed dangerous or unacceptable at any time.

Summer Broadway Series

We encourage guests to arrive as early as possible to avoid traffic congestion, box office lines or other unforeseen delays. Early access through gate 7 at 6 p.m. for all guest who would like to enjoy dinner in the Applause Club or start the night with a drink on the Encore Deck. Gates open at 7 p.m. for Broadway performances, and the show begins promptly at 8 p.m. If guests aren't seated by that time, per the policy of most Broadway shows, you may be held at the perimeter of the seating area until a designated pause in the performance. At that time, ushers will release guests to be seated.

Summer Concert Series

Concert gate and show times vary, so we encourage guests to arrive in advance of the time printed on their concert tickets.

Fall/Winter Indoor Series

Starlight Indoors show times vary. The Applause Club opens one hour prior to show time. The stage house opens 30 minutes prior to show time. If guests aren't seated by curtain time, per the policy of most shows, you may be held until a designated pause in the performance.

Summer Broadway/Concert

Umbrellas are always admitted into the venue for Broadway shows, but they may not be opened in the seating area where they would block the view of fellow guests.

Umbrellas are not admitted into the venue for concerts. In the case of inclement weather, ponchos may be purchased for $1 at our Guest Information kiosks, the Ovation Museum and ticket offices.

Fall/Winter Indoor Series

At Starlight Indoors, you only need an umbrella from the car to the front door of the Applause Club. For your convenience, you may leave your umbrella at the complimentary coat check during the show.