Staying Safe

Staying Safe

At Starlight Theatre, we're dedicated to making sure that our patrons, staff and performers are comfortable returning to our historic venue. We know it’s safer to gather outdoors, but Starlight is still taking a number of additional precautions and adjustments to our policies and procedures to ensure the safest possible environment for everyone in light of the COVID-19 pandemic. We ask that patrons be considerate of the safety of their fellow guests at all times so that everyone can have an enjoyable and safe experience at the theatre.

Starlight is closely monitoring federal, state and local guidelines and our policies and procedures will continue to evolve dependent on COVID-19 status at the time of each event.

Vaccine

Employee Vaccinations

All Starlight employees that have been vaccinated will be receiving a “Starlight wristband” that will serve as proof of vaccination.

  • All vaccinated employees will be REQUIRED to wear the wristband during events so that our patrons can avoid any unvaccinated workers should they choose to do so.
  • All non-vaccinated employees, volunteers & contract workers will be REQUIRED to wear a mask at all events.

Cleanliness

Cleanliness

At Starlight, we’ve increased cleaning procedures throughout the venue—especially of high-touch points like doors, handrails and restrooms. We’ve also increased the number of hand-sanitizing stations, wipes and disinfectant available throughout the venue. Touchless faucets have been installed throughout the venue.

Masks Required

Masks Recommended, Not Required

While masks will be recommended for audience members, they will not be required. In line with CDC guidelines, Starlight strongly recommends that for the safety of yourself and others, all unvaccinated guests wear a mask at all times while in the venue unless eating or drinking.

Ticket Office

Ticket Office

We encourage purchasing tickets online and selecting electronic ticket delivery to reduce the handling of cash or in-person transactions. If you are unable to purchase online, you may call (816) 363-7827. Walk-up purchases are available at our outdoor ticket windows during normal business hours and show nights.

Starlight Parking

Starlight Parking

We strongly encourage you to pre-purchase parking to minimize handling of cash.

Arriving at Starlight

Arriving at Starlight

We allow one bag no larger than 12” x 12” x 6.” All bags are subject to be searched.

Social Distancing

Social Distancing

Based on discussions with the Kansas City, Mo. Health Department, Starlight will open to full capacity as of June 1, 2021.

During Broadway performances, designated areas will be available for those who prefer socially distanced seating. Guests should find an usher to reseat them in the socially distanced sections.

Retail Locations

Retail Locations

The Ovation Museum is closed until further notice.

Applause Club & Concessions

Concessions & Dining

At this time, menu items are limited to enable speed of service and limit contact. Mobile ordering is available for a touchless transaction and pickup. Refills will not be offered. Condiments and utensils are prepackaged, rather than offered at a community condiment location.

COVID-19

Please know that by attending an event at Starlight Theatre you agree to follow city ordinances and additional health and security precautions. You may be asked to leave without refund if you do not adhere to these precautions. By attending an event you and your party acknowledge that you are taking on risk of contracting COVID-19 and cannot hold Starlight Theatre liable for diagnoses following the event.

Missouri ArtSafe Certified

Starlight is Missouri ArtSafe certified by the Missouri Arts Council and the Missouri Arts Safety Alliance. This program is a standard for venues from St. Louis to Kansas City and everywhere in between. For more information, visit https://www.missouriartscouncil.org/missouri-artsafe/.

Missouri ArtSafe Certification

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